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Children's eye care, Harley Street

Specialist treatment for watery eyes in children

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At a glance

  • Specialist assessment of watery and sticky eyes in children of all ages
  • Expert care for congenital nasolacrimal duct obstruction (CNLDO), the most common cause
  • Guidance on lacrimal massage technique for infants with CNLDO
  • Endoscopic surgical management of persistent watering eyes in infants
  • Full range of treatments: probing, intubation and dacryocystorhinostomy (DCR) surgery
  • No GP referral required
  • Most private insurers covered
  • CQC registered clinic caring for children aged 0 to 18 years
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Paediatric watery eye care at Clinica London, Harley Street

Watery and sticky eyes in a child are common concerns that bring parents to an eye clinic. In many children the cause is straightforward and the outlook excellent, but persistent watering always deserves proper assessment. The range of causes is wide, from congenital blockage of the tear duct in infants, to allergic eye disease, VKC, blepharitis, styes, chalazion, molluscum and conjunctivitis in children of all ages. Treatment depends entirely on getting the diagnosis right. You do not need a GP referral to book a consultation.

Clinica London is a Care Quality Commission (CQC) Registered Clinic caring for children aged 0 – 18yrs.

When to seek help

Seek a specialist opinion if

  • Persistent watery or sticky eyes in your infant beyond three to four months of age, where massage has not resolved the problem
  • Recurrent dacryocystitis, if your child has had one or more episodes
  • Unexplained persistent watering with no clear cause identified through primary care
  • Timing of probing, if your child has been told they need it and you would like a specialist opinion on approach

Seek urgent attention if

  • Possible congenital glaucoma: a young infant has watery eyes with sensitivity to light and/or a cloudy or enlarged-looking cornea, requiring same-day or next-day assessment
  • Acute dacryocystitis: an infant has a hot, red swelling at the inner corner of the eye, requiring prompt medical attention
  • Reduced vision with pain: your child has a very painful, red, watering eye, requiring same-day assessment

Important: light sensitivity may be glaucoma

If a young infant has watery eyes alongside sensitivity to light (photophobia) and a large or hazy-looking cornea, this combination must be assessed urgently. These can be signs of congenital glaucoma, which is sight-threatening and requires prompt treatment. Do not wait for a routine appointment if these signs are present.

Contact us straight away

If you suspect congenital glaucoma or dacryocystitis in your child, contact us straight away for an urgent assessment.

Same-day appointments are often available, and you will always be seen for urgent eye care concerns within 36 hours (Mon–Fri, 9am–5pm). You can visit your local accident and emergency department out of hours. Find out more about urgent eye care →

Book without a GP referral

You can book a private consultation at Clinica London directly, without a GP referral. If your child is covered by private medical insurance, your insurer may require a GP referral letter before they will authorise treatment. We recommend checking your policy before booking. Our team is happy to help with any queries.

Your child's watering eyes consultation at Clinica London

A consultation for watery eyes is a thorough and unhurried assessment. For infants with suspected CNLDO, the appointment includes a demonstration of the correct massage technique and clear guidance on what to expect. Where a procedure is recommended, Miss Olver will explain the options, what each involves, and the expected outcomes.

1

History

Miss Olver will take a careful history including when the watering started, whether it affects one or both eyes, the nature of any discharge, any previous treatment including massage, any episodes of dacryocystitis, and any relevant birth or medical history. Associated symptoms such as itching, redness or photophobia are also explored.

2

Examination

The eyelids, inner canthal area, puncta and ocular surface are examined carefully. The lacrimal sac area is palpated to check for swelling or reflux. Where relevant, the fluorescein dye disappearance test is used to assess tear drainage. Miss Olver will take photographs of the lacrimal duct openings and any swelling or dye retention, which is especially useful when the child is a little wriggly and will not keep still for long.

3

Diagnosis and plan

Miss Olver will explain her findings clearly and discuss the most likely diagnosis and recommended management. For infants with CNLDO, she will demonstrate the massage technique and advise on when to return. Where a procedure is recommended, she will explain the options, what each involves, and the expected outcomes.

Paediatric watering eyes specialist

Miss Jane Olver is Clinica London's Medical Director and a consultant ophthalmic surgeon with specialist expertise in lacrimal conditions in children and adults. She is a leading UK authority on endoscopic endonasal DCR (endo-DCR), having pioneered the technique in the UK.

She has extensive experience in the full range of treatments for nasolacrimal duct obstruction, from massage guidance in infants through to endoscopic and external DCR surgery. She is known for her thorough, caring approach with children and their families.

Why parents choose Clinica London

  • Miss Jane Olver pioneered endo-DCR in the UK and is a national and international authority on watering eyes
  • All treatments under one roof. From massage guidance to definitive DCR surgery, your child's care stays with one team
  • A calm, child-friendly clinic. 140 Harley Street is designed to put children and parents at ease
  • No GP referral required. Book directly. Most private medical insurance policies covered
  • Clear, transparent advice. Honest guidance on whether your child needs treatment now, later, or not at all
Miss Jane Olver
Consultant ophthalmic surgeon, lacrimal and oculoplastic surgery

Miss Jane Olver

Clinica London's founder and Medical Director. Specialist lacrimal and oculoplastic surgeon and a leading UK authority on endo-DCR, with extensive experience treating blocked tear ducts in children of all ages.

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Pricing

All fees are for private consultations and procedures at 140 Harley Street and associated surgical facilities. Surgical fees are provided as a full written estimate following your consultation.

Appointment / ProcedureFee
New patient consultation with Miss Jane Olver (not including diagnostic tests)£300–£400
Follow-up consultationFrom £275–£300
Nasolacrimal duct probing and syringing (under general anaesthetic)Fee on consultation
Nasolacrimal duct intubation (under general anaesthetic)Fee on consultation
Dacryocystorhinostomy (DCR, external or endonasal)Fee on consultation
Insurance: Consultations and surgical treatment for nasolacrimal duct obstruction and lacrimal conditions in children are covered by many private medical insurance policies. Please check your policy and obtain pre-authorisation before booking. Our team is happy to assist with any queries.

Specialist lacrimal care for children at Harley Street

From a sticky eye in a newborn to surgical treatment for complex lacrimal obstruction, Miss Jane Olver provides expert, compassionate, experienced care.

Book a children's watery eye consultation

Learn more about watery eyes in children

Epiphora simply means overflow of tears onto the cheek, and it can have many different causes. In children, the most common cause by far is congenital obstruction of the nasolacrimal duct (CNLDO), but there are several other causes that must be considered, particularly when the picture is not straightforward and depending on the age of the child.

Most common in infants

Congenital nasolacrimal duct obstruction

The nasolacrimal duct is the channel that drains tears from the inner corner of the eye down into the nasal cavity. In some babies, this channel is not fully open at birth, most commonly because of a thin membrane at the lower end (the valve of Hasner) that has not yet opened. This is the most common cause of persistent watery and sticky eyes in infants.

CNLDO affects approximately 6 per cent of newborns and typically presents in the first weeks of life with persistent watering of one or both eyes, often with a sticky or mucoid discharge. The outlook is generally very good: around 90 per cent of cases resolve spontaneously with massage by the end of the first year of life. Where this does not happen, effective treatment options are available.

Infants and older children

Dacryocoele, mucocoele and dacryocystitis

In some infants with CNLDO, a dacryocoele or mucocoele (a cyst-like swelling of the lacrimal sac that may or may not become infected) develops at birth or in the first weeks of life, appearing as a bluish-grey swelling just below and medial to the inner corner of the eye. These require prompt treatment as they carry a risk of becoming infected (acute dacryocystitis).

Dacryocystitis is an acute infection of the dilated lacrimal sac, presenting as a red, hot, tender swelling at the inner corner of the lower eyelid; the sac is full of infected mucus and the sac wall is extremely inflamed. In infants, this requires urgent assessment, antibiotic treatment and sometimes drainage. Recurrent episodes indicate a persistent obstruction and may require endoscopic surgical treatment.

If you suspect dacryocystitis in your child, contact us straight away for an urgent assessment.

All ages

Conjunctivitis and infection

Infective conjunctivitis is a common cause of a sticky, watery or discharging eye in children of all ages. The eye is typically red and uncomfortable alongside the discharge. In neonates (babies in the first month of life), a discharging eye requires careful assessment, as neonatal conjunctivitis can have more serious causes including chlamydial or gonococcal infection.

In older children, conjunctivitis may be bacterial or viral, and can be associated with blepharitis, styes or molluscum contagiosum affecting the eyelids. Read more about conjunctivitis treatment.

School-age children

Allergic eye disease

Allergic conjunctivitis is a common cause of watery, itchy eyes in school-age children, often seasonal (pollen) or perennial (house dust mite, pet dander). The watering is typically bilateral, associated with itching and redness, and often occurs alongside other allergic symptoms.

Vernal keratoconjunctivitis (VKC) is a more severe form of ocular allergy predominantly affecting boys in childhood and adolescence, causing intense itching, photophobia, ropy mucoid discharge and, in severe cases, corneal involvement. VKC requires specialist management with prescription drops under the care of a paediatric specialist.

All ages

Eyelid conditions and other causes

Blepharitis, styes and chalazion are surprisingly common in children who often develop quite inflamed eyelids and eyes that may water too. These conditions have their own dedicated treatment pages: blepharitis, stye and chalazion (paediatric-specific pages do not yet exist for these conditions individually).

Other causes include epiblepharon (inturning of the lower eyelid lashes), and less commonly entropion or ectropion, as well as foreign bodies on the ocular surface and corneal abrasion. Molluscum contagiosum is also linked here for further reading. Congenital glaucoma is an important diagnosis not to miss in an infant with watering and light sensitivity, particularly if accompanied by a large or hazy-looking cornea.

The treatment for watery eyes in children depends entirely on the underlying cause. For nasolacrimal duct obstruction that has not resolved with massage, the full range of treatments below is available at Clinica London on Harley Street, with Miss Jane Olver advising on the most appropriate approach for your child, whatever the cause.

Age 12 to 36 months

Probing and syringing

Probing is the standard treatment for CNLDO that has not resolved by around 12 to 15 months of age. Under a brief general anaesthetic, a fine metal probe is passed through the punctum and down through the nasolacrimal duct to break through the obstructing membrane. The duct is then syringed with saline to confirm patency. An endoscope placed just inside the nose confirms successful probing directly.

Probing is a short procedure, typically five to ten minutes, and children recover very quickly. Success rates are high for children under 24 months, with the majority achieving a permanent cure after a single probing.

Recurrent or complex cases

Intubation

Where simple probing has not achieved a permanent cure, intubation may rarely be recommended. This involves placing a fine silicone tube through the duct, which keeps the channel open while it heals and matures, then removed in a brief outpatient procedure. Intubation is performed under general anaesthetic and has good success rates where simple probing has been unsuccessful.

Recurrent dacryocystitis or failed probing

Dacryocystorhinostomy (DCR)

DCR creates a new drainage channel directly from the lacrimal sac into the nasal cavity, bypassing the blocked nasolacrimal duct entirely. It is the definitive treatment for recurrent or complex nasolacrimal obstruction, usually in children aged over five, where probing and intubation have not achieved a lasting cure.

DCR can be performed via an external approach or endonasally using an endoscope, with no external incision. Miss Jane Olver performs both approaches and will discuss which is most appropriate for your child.

Allergic and other causes

Treating the underlying cause

Where watery eyes are caused by allergic conjunctivitis, the mainstay of treatment is topical antihistamine and mast cell stabiliser eye drops, combined with allergen avoidance where possible. For severe or refractory allergic eye disease, prescription drops may be considered under specialist supervision.

Where watery eyes are caused by eyelid conditions or infection, treatment is directed at the underlying condition, with the correct diagnosis always established first.

Book a children's watery eye consultation

No GP referral needed. Speak to our team at 140 Harley Street.

Book a children's watery eye consultation

Frequently asked questions about watery, sticky eyes in newborns

My baby has had a sticky eye since birth. Is this normal?
A sticky or watery eye in a newborn or young infant is very common and is most often caused by congenital nasolacrimal duct obstruction (CNLDO). The obstruction means tears and mucus cannot yet drain normally. This is not an infection and the outlook is very good: around 90 per cent of cases resolve spontaneously with massage by the end of the first year of life. However, if the eye is also red, if there is a swelling at the inner corner of the lower eyelid, or if your baby is unwell, seek a prompt assessment as these may indicate infection rather than a simple blocked duct.
How do I know if the lacrimal massage is working for CNLDO?
If the massage is working, you may notice the discharge gradually becoming less and the watering reducing over a period of weeks. Progress is often gradual rather than sudden. If the discharge is getting worse, or if the eye becomes red or there is a swelling at the inner corner, contact us for a review. If there has been no improvement after three to four months of consistent, correctly performed massage, a specialist review is worthwhile to discuss next steps.
When should probing be done in CNLDO?
Many specialists now favour waiting until around 12 to 15 months of age before proceeding to probing, given that a significant proportion of cases resolve spontaneously up to this age. Earlier probing may be indicated if there have been episodes of dacryocystitis, if the obstruction is causing significant distress, or if spontaneous resolution appears very unlikely. Miss Jane Olver will advise on the most appropriate timing for your child at consultation.
Is probing for CNLDO painful for my child?
Probing is performed under general anaesthetic in young children, so they are completely unaware during the procedure and do not experience any pain or distress at the time. The procedure itself takes only five to ten minutes, and an endoscope is used to confirm successful probing directly. Most children recover very quickly and are back to their normal selves within a few hours. There may be some minor bloodstained discharge from the eye and nose on the day of the procedure, which is normal and settles quickly.
What is the success rate of CNLDO probing?
In children under 24 months, simple probing has success rates of around 85 to 95 per cent for a permanent cure after a single procedure. Success rates are somewhat lower in older children. Miss Jane Olver will give you a realistic assessment of the expected outcome based on your child's specific clinical picture.
My child had a probing for CNLDO that did not work. What are the options now?
If a probing for CNLDO has not achieved a permanent cure, the options depend on the child's age and the suspected reason for failure. A repeat probing is sometimes appropriate, particularly if the first probing was performed at a young age. Endoscopic monitoring of secondary probing is done to visualise the opening into the nose. Intubation (placement of a silicone tube) can be the next step after an unsuccessful first probing, with good success rates. In older children or those with a clearly complex obstruction, DCR may be the most appropriate definitive treatment.
Do I need a GP referral to book a consultation?
No. You can book a private consultation at Clinica London directly, without a GP referral. If your child is covered by private medical insurance, your insurer may require a GP referral letter before authorising treatment. We recommend checking your policy before booking. Our team is happy to help with any queries.
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